Branch Manager Job in Kenya

Position: Branch Manager (Nakuru)
Reporting to: Senior Management in Kenya

Company Profile:Our client is a global leader in Washrooms & Pest Control Solutions

Job Profile / Purpose:
 Responsible for consolidating the region’s business and developing new business sales opportunities through consumer direct initiatives for the full range of company products and services. 

Key Duties and Responsibilities:

  • Develop and deliver frameworks for the growth of the Nakuru Pest branch by pro-actively identifying new and different business opportunities to provide increased sales
  • Work with Management and other key personnel to ensure all business opportunities for the entire region are managed professionally and that cross selling and cross border opportunities are maximized
  • Work closely with the head office on matters pertaining to sound business controls and take full control of general administration & review of branch business processes
  • Monitor sales targets for each sales team member, monitor performance and provide strong coaching and mentoring of the business development team to ensure sales targets are met and desired sales capability is achieved
  • Carry out branch risk assessment and champion SHE for the business. Ensure extra care is taken and adequate precautions are complied with including proper use of PPE by all
  • Develop and maintain strong relationships with key industry partners including the state authorities, other industry associations, operators and trade partners in region
  • Champion market intelligence activities and report back to management for guidance
  • Prepare and maintain a logical timetable for, and oversee quality assurance checks at customer premises and oversee effective documentation of QA reports and development of necessary action plans
  • Ensure all service portfolios are accurately managed and evaluate the satisfaction status of existing contracts, taking efforts to avert potential terminations to improve client retention
  • Safeguard Company assets and carry out physical assets verification exercises annually under the direction of the FD
  • Take charge of material/chemicals usage for the business to ensure there is no misuse
  • Process recruitment & admin matters relating to the business with the support of HRO and management, and in compliance with Group HR policy and any labour manuals
  • Ensure business operates ethically, in compliance with group policies, and in particular the anti-bribery act.
  • Prepare and maintain weekly & monthly business reports and design an effective reporting system to ensure the team maintains and provides accurate reports on existing and new business opportunities in the branch
  • Undertake regular TPA & SPA performance evaluation for colleagues in the branch
Knowledge, Skills and Abilities:
  • Good customer service and public relations skills
  • Effective manager able to lead a team
  • Result oriented, energetic go getter ready to face new challenges
  • Good communication skills, superior computer skills and driving experience of over 5 years.
Qualifications and Work Experience:
  • Minimum degree in a business field acquired from a reputable university
  • Minimum 5 years’ experience in operations management, administration and business development gained preferably from a service environment
  • A good business understanding of Western, Nyanza & Rift regions and surrounding regions.
How to Apply

If interested, send your CV and application letter to indicating the job position on the job title.

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